Time is running out to have your say on Urgent Care access
Tuesday 2nd January 2018 13:12 News Tameside Posted by Adam Higgins

Time is running out to have your say on the way NHS Tameside and Glossop Clinical Commissioning Group (CCG) delivers and improves access to Urgent Care.

The CCG are currently holding a 12-week consultation for residents to make their feelings known, which closes on 26 January.

Alan Dow, Chair of NHS CCG, said: “We need to look at the way we deliver our whole range of Urgent Care services so that we have an enhanced service offering increased access to Urgent Care appointments while making sure we can deliver the mandated Streaming Service and Urgent Treatment Centre in an affordable way.

“There is no preferred option for access to same day Urgent Care appointments in the Neighbourhood Care Hubs in our proposal and I would encourage all residents to have their say by filling in the consultation.”

Karen James, chief executive of Tameside and Glossop Integrated Care NHS Foundation Trust, also commented: “Tameside and Glossop Integrated Care NHS Foundation Trust fully support this consultation on how we can improve access to Urgent Care.

“The Streaming Service is already in place at A&E on the hospital site and proving effective. Increased access to diagnostics and same day appointments across Tameside and Glossop will relieve pressures on our A&E and ensure staff are able to focus on emergencies and life threatening situation.

“This consultation is an opportunity for residents to have their say on how and where they access Urgent Care and I would encourage people to take part.”

The CCG say they are committed to ensuring residents can “access the right care, at the right time and in the right place should you or someone you care for have an urgent (non-life threatening) medical need.”

They add: “We want to make our Urgent Care system as simple as possible so that your journey through illness to recovery is clear, easy to access and of a high quality.”

The consultation includes a proposal by the CCG to deliver the mandated UTC and options that will increase access to same day Urgent Care appointments in local Neighbourhood Care Hubs.

There are two options with varying times and locations for same day Urgent Care appointments in the Neighbourhood Care Hubs, but there is no preferred option by the CCG.

They are looking to provide the UTC on the same site as A&E at Tameside Hospital, while the two options for access to same day Urgent Care appointments in Neighbourhood Care Hubs across Tameside and Glossop are to have three locations or five locations which would be in addition to the UTC.

Weekday access times are the same in both options, with the difference being weekend access time is in fewer locations in option two in order to accommodate having the additional locations.

For further information and to complete the consultation, visit www.tamesideandglossopccg.org/urgentcare.

A paper version of the questionnaire is also available in GP surgeries and libraries across Glossop and Tameside.