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Natwest Droylsden branch to close in October
Thursday 23rd March 2017 @ 16:38 by Tom Greggan
Droylsden News

Natwest has announced that their Droylsden branch will close later this year. The bank will close on October 10th, one of 128 Natwest branches to close across the country.

Parent company RBS say the decision was made to close so many branches because the way people has ‘changed radically over the past few years’. Transactions at their Droylsden branch have dropped by 30% since 2011.

They also say that between 2010 and 2015, mobile and online transactions have increased by over 400%, while mobile transactions alone have increased by 1,350%. Nearly 65% of Droylsden customers choose to do their banking digitally.

However, the bank say that they will be assisting those who aren’t comfortable with digital banking. “We are communicating with our customers affected by the closure and proactively contacting vulnerable and regular branch customers,” a statement read.

“We have listened closely to feedback from local communities and have extended the time between announcing our decision and the branch closure to six months. This has been done in order to ensure our customers have time to consider the right banking options for them.

“We know that not all of our customers are comfortable and familiar with using online or mobile banking, so we have created a new specialist taskforce of NatWest TechXperts who will be dedicated to supporting our customers with training and support with digital skills. From next month, at least one TechXpert will be available in each NatWest branch.”

Back in December, Natwest announced the closure of their Denton branch and it will close it’s doors on June 15th.