Denton’s Dog’s Trust National Centre celebrates second birthday
Friday 14th October 2016 @ 14:54 by Adam Higgins
Community Denton & Audenshaw News

The Dogs Trust National Contact Centre at Dogs Trust Manchester in Denton is celebrating its second year.

The charity says more people than ever are helping to give homeless hounds a new home, with numbers up by an impressive 21 per cent.

The centre has taken 345,229 calls – an average of almost 1,000 calls a day – in the last 12 months.

Just over 65,000 of those conversations were with dog lovers hoping to offer a Dogs Trust dog a forever home.

Lucie Clayton, Contact Centre Deputy Manager, said: “It’s fantastic that we’ve had almost 14,000 more calls in the last year than in the previous 12 months from people hoping to re-home a specific dog from us.

“In addition, we saw a 14 per cent increase, almost 19,000 calls, from people who wanted to know a little bit more about adopting a dog before they went along to one of our centres.

The 43-strong team, based at the Denton centre, received just over 43,000 calls from people who were sadly enquiring about handing over their dog, but that was a 1.5 per cent decrease on the previous year.

The centre’s busiest day was April 5 – the day before it became compulsory for pet owners to have their dogs micro-chipped.

Lucie said: “On that day we received more than 3,000 calls, almost double our usual number, mainly from people enquiring about what the change to the law meant and where they could get their dog micro chipped.

“Hopefully all of those owners, and more, got their dog chipped and have minimised the risk of not being reunited if the worst happened and their dog went missing.”

The Contact Centre handles calls on behalf of the charity’s 21 re-homing centres across the UK and Ireland, freeing up staff at the centres which together care for around 17,000 homeless dogs every year.

But as well as enquiries about dogs, they have had requests to take in everything from goats and rabbits to a pig and even African snails.

Lucie said: “It always amazes us when we get a call about an animal other than a dog, especially the more unusual ones. We’ve had an extremely busy second year.

“We just hope that we continue to get busier and busier as more and more people fall in love with our dogs and choose to adopt their four-legged friend from us.”

If you would like to rehome a dog from Dogs Trust, please